1000cuci Privacy Policy

1. Introduction

1000cuci ("we", "us", "our") operates the online gaming platform accessible at 1000cuci.org ("Platform"). We are committed to protecting the privacy of every individual who registers as a member or visits our Platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 1000cuci.

This Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification, transactions, customer support interactions, and general Platform use. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.

1000cuci processes personal data in compliance with applicable data protection legislation and the requirements of our international gaming licence. We take a data-minimisation approach: we collect only what is necessary for the purposes described below.

2. Personal Data We Collect

Depending on your interaction with the 1000cuci Platform, we may collect the following categories of personal data:

We do not collect special categories of sensitive personal data (such as health information, racial or ethnic origin, or political opinions) unless specifically required by our regulatory or responsible gaming obligations, in which case your explicit consent will be sought.

3. How We Collect Your Data

1000cuci collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawal requests, contacting customer support, or responding to promotions.
• Automated technologies: As you navigate the Platform, we automatically collect Technical Data and Usage Data via cookies, web beacons, server logs, and similar technologies. See Section 9 for details.
• Third-party sources: We may receive data about you from identity verification providers, fraud prevention agencies, payment processors, and licensing authorities as required by our regulatory obligations.

4. How We Use Your Personal Data

1000cuci uses the personal data we collect for the following purposes:

• To register and maintain your member Account and verify your identity and age (21+).
• To process deposits, withdrawals, and bet settlements in MYR.
• To provide, maintain, and improve the Platform and its Services.
• To comply with our obligations under our international gaming licence, including anti-money laundering (AML), know-your-customer (KYC), and responsible gaming requirements.
• To detect, investigate, and prevent fraud, money laundering, prohibited conduct, and unauthorised access.
• To send you service-related communications, including transaction confirmations, account updates, and security alerts.
• To send you promotional and marketing communications where you have provided consent or where we have a legitimate interest, and you have not opted out.
• To administer responsible gaming tools including deposit limits, session reminders, cooling-off periods, and self-exclusion requests.
• To analyse Platform usage patterns and improve user experience.
• To resolve disputes and enforce our Terms & Conditions.

5. Legal Basis for Processing

1000cuci processes personal data on the following legal bases:

• Contract performance: Processing necessary to provide the Services and maintain your account.
• Legal obligation: Processing required to comply with AML legislation, KYC requirements, licensing conditions, and other applicable laws.
• Legitimate interests: Processing for fraud prevention, security, platform improvement, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and certain cookie uses, where we have obtained your express consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

1000cuci does not sell your personal data to third parties. We may share your data in the following limited circumstances:

• Service providers: Third-party vendors who assist with identity verification, payment processing, fraud detection, IT infrastructure, and customer support, under strict data processing agreements.
• Regulatory authorities: Gaming regulators, financial intelligence units, and law enforcement agencies where we are legally required to disclose information.
• Payment processors: Banks and e-wallet providers (Maybank, CIMB, Public Bank, Touch n Go eWallet, Boost) to process your financial transactions.
• Group companies: Where 1000cuci is part of a corporate group, data may be shared with affiliated entities for operational and compliance purposes, subject to equivalent data protection standards.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party recipients of your personal data are required to maintain appropriate security measures and to process your data only for the specified purpose.

7. International Data Transfers

1000cuci's Platform is operated under an international gaming licence, and your personal data may be processed by our service providers in jurisdictions outside Malaysia. Where such transfers occur, 1000cuci ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent transfer mechanisms — to protect your personal data to a standard equivalent to that required under applicable data protection law.

8. Data Retention

1000cuci retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, accounting, and reporting requirements. Specifically:

• Account and identity data is retained for a minimum of five (5) years following the closure of your account, as required by AML and gaming licence obligations.
• Transaction data is retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years.
• Marketing consent records are retained for as long as we rely on that consent plus one (1) additional year.

Where data is no longer required, we implement secure deletion or anonymisation procedures.

9. Cookies & Tracking Technologies

The 1000cuci Platform uses cookies and similar tracking technologies to enhance your experience and to collect Technical and Usage Data. The types of cookies used include:

• Strictly necessary cookies: Required for the Platform to function, including session management and security. These cannot be disabled.
• Performance cookies: Anonymous analytics data that helps us understand how members use the Platform, enabling us to improve functionality and performance.
• Functionality cookies: Store your preferences such as language settings and responsible gaming configurations between sessions.
• Targeting cookies: Used with your consent to deliver relevant promotional communications. You may opt out of these at any time via your browser settings or account preferences.

You can control the use of non-essential cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

10. Your Data Protection Rights

Subject to applicable law, you have the following rights with respect to your personal data held by 1000cuci:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit our processing of your data in certain circumstances.
• Right to data portability: Where processing is based on your consent or contract performance, you may request a machine-readable copy of your data.
• Right to object: You may object to processing based on legitimate interests, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.

11. Children's Privacy

The 1000cuci Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a minor, we will delete such data immediately and close the associated account. If you have reason to believe a minor has registered on the Platform, please contact us at [email protected] immediately.

12. Security Measures

1000cuci implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 128-bit SSL encryption on all data transmitted between your device and our servers.
• Encrypted storage of passwords using industry-standard hashing algorithms.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of Platform infrastructure.
• Incident response procedures for detecting, reporting, and responding to data security incidents.

No method of internet transmission or electronic storage is 100% secure. While we implement commercially reasonable security measures, we cannot guarantee absolute security of your data. In the event of a data breach affecting your rights, we will notify you in accordance with applicable law.

13. Third-Party Links

The 1000cuci Platform may contain links to third-party websites or services. This Privacy Policy applies solely to data collected and processed by 1000cuci. We have no control over, and accept no responsibility for, the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any third-party site you visit.

14. Changes to This Privacy Policy

1000cuci reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered members via email or prominent notice on the Platform at least 7 days before taking effect. The date of the most recent revision is shown at the top of this Policy. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy.

The current version of this Privacy Policy is effective as of 1 January 2026.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1000cuci handles your personal data, please contact our data protection team: